Moxa Accredited Repair Centre (MARC) was established to guarantee that customers receive the convenience of local warranty repair of Moxa products.
Moxa identified Colterlec as having the necessary skills, experience & facilities required to become MARC-certified. As a result of successfully completing the rigorous training & testing, Colterlec was issued with the only MARC registration in the southern hemisphere – this means, Colterlec now can undertake warranty & non-warranty repairs on behalf of Moxa.
If you have a Moxa product in need of repair, whether it is under warranty or not, please contact Colterlec to obtain the RMA number & organise the return of the product for repair.
Moxa Technical Support Certification (MTSC) was established to ensure that customers around the world receive the most up-to-date, on-time assistance with their Moxa products. To obtain certification, engineers are required to attend regular training sessions led by Moxa's own technical support experts and must pass a difficult series of tests.
Colterlec has many MTSC-certified engineers, located across Australia, who can assist with your Moxa systems.